What is the AI Authority Score?+
It is Vista by Lara's proprietary framework for evaluating how clearly, reliably, and credibly an organization's digital presence can be discovered, interpreted, verified, and considered by AI-powered search and recommendation systems.
Is this an official Google score?+
No. Google has no official AI Authority Score, and this framework is not created, endorsed, or used by Google.
Does OpenAI use this score?+
No. OpenAI does not use, endorse, or recognize the AI Authority Score. It is independently developed by Vista by Lara.
Does a high score guarantee ChatGPT, Gemini, or other AI recommendations?+
No. A high score reflects strong readiness and evidence. It does not guarantee that any specific AI system will recommend the business for any specific prompt.
How is the score calculated?+
Twelve weighted categories, each scored against documented criteria and evidence standards, are summed to a final score out of 100. The full weighting is published in the Scoring Model section.
Why is human review required?+
Automation can detect implementation signals such as valid schema or working links. It cannot judge whether a claim is credible, whether evidence is strong, or whether content is genuinely useful. Those judgments require a human reviewer.
How often is the score updated?+
Per the review frequency documented in Version Control. Reviews may also be triggered by material changes to a business's digital presence.
Can the score decrease?+
Yes. If technical issues, broken evidence, removed reviews, or content regressions are found on re-evaluation, the score can decrease.
What evidence is accepted?+
Evidence is classified into four tiers, from independently verifiable records to weak or unverified claims. See Evidence Standards.
Are reviews included in the score?+
Yes, within the Reviews, Reputation, and Trust Signals category, weighted at 7 of 100 points.
Are backlinks included?+
Yes, as one signal within the Independent Authority and Citation Signals category, alongside media mentions, directories, and other independent references.
Is structured data alone enough to achieve a high score?+
No. Structured Data and Machine Readability is one of twelve categories, worth 10 of 100 points. A high overall score requires strength across most categories.
Does publishing an llms.txt file increase the score?+
It can contribute within the AI Accessibility and Public Knowledge Resources category, but it is one of several signals in a 5-point category, not a scoring shortcut on its own.
Does confirming AI crawler access guarantee visibility in AI answers?+
No. Crawler access means a system can retrieve the content. It does not mean any model will choose to cite or recommend it.
How are case studies evaluated?+
Against the Evidence Quality and Case-Study Strength category: named clients where permission exists, verifiable details, dates, metrics with defined baselines, and disclosed methodology and limitations.
How are unsupported claims treated?+
Claims without a traceable source are classified as Tier 4 evidence and receive little to no authority credit. See Claim Validation Rules.
How are Arabic and English content assessed?+
Under Multilingual and Regional Readiness, evaluating content parity, correct hreflang implementation, and native-quality Arabic content rather than machine translation.
How are different industries compared?+
Organizations are benchmarked within their own sector class, not against unrelated industries. See Benchmarking.
What happens when data is missing?+
Missing evidence does not receive assumed credit. Checks that cannot be evaluated are either marked not applicable and excluded from that category's applicable total, or scored as zero for that check, per the documented calculation rule.
Can a business or client challenge a score?+
Yes. See Corrections and Appeals for the process to report an error, submit missing evidence, or request a review.
Are competitors scored using the same framework?+
When a comparative or competitive analysis is explicitly commissioned, the same published methodology and version is applied consistently across all organizations being compared.
Does the score measure leads or revenue?+
No. Business Impact metrics such as traffic, calls, consultations, and revenue are tracked separately from the AI Authority Score and are never blended into it without clear labeling.
What is the difference between readiness and visibility?+
Readiness (the AI Authority Score) measures whether a business can be clearly discovered and understood. Visibility measures whether it is actually being surfaced or cited in real AI outputs, which is tracked separately as a Recommendation Visibility Module where included.
What is the difference between authority and recommendation frequency?+
Authority reflects the strength of evidence and independent validation behind a business. Recommendation frequency reflects how often that business is actually mentioned or cited by AI systems in monitored prompts. A business can have strong authority and still be recommended rarely, particularly in a competitive category.
Why do AI answers change between sessions?+
Generative AI outputs are inherently variable across models, sessions, personalization, and time. This methodology documents that variability rather than claiming deterministic results.
How are methodology changes handled?+
Any material change to category weights, criteria, evidence standards, normalization, rounding, human-review requirements, or benchmark logic creates a new methodology version. Historical reports retain the version they were scored under. See Version Control.
Can a business receive a perfect score?+
A score of 100 is mathematically possible. It would still not guarantee that an organization is recommended by every AI platform or for every relevant query.
Are private client documents included in the public methodology?+
No. Confidential client evidence may be reviewed as part of an evaluation without being exposed in public structured data or on this page.
How are temporary technical errors treated?+
A single transient failure is retested before being scored. Persistent failures across repeated checks are scored as findings.
How can a business improve its score?+
By addressing the specific criteria, common failures, and evidence gaps documented in each category above, in priority order of category weight and current gap size.